Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments - student-centered, whole child, equity, academic excellence, community partnership, and continuous learning. The Office of Budget and Grants Management (OBGM) supports the strategic utilization of all resources, aligning them to district priorities by spearheading CPS' financial strategy to support effective budget planning and maximizing available funds. Job Summary: Reporting to the Director of Training & Quality, the Data Analyst will support the School Resource Strategy (SRS) team within OBGM with creation of reports and budget tracking tools and metrics used in assisting school Principals and Network Chiefs in evaluating budgets, formulating strategic priorities, and maximizing resources. The Data Analyst will also be responsible for analyzing complex data sets and to identify opportunities to simplify and refine business systems and processes through the development of reports. The Data Analyst will be held accountable for the following responsibilities: <ul><li>Work closely with the Director of Training & Quality to manage the performance of OBGM, including strategic planning, creating performance metrics, and goal setting</li><li>Work in the Oracle system to pull and analyze budget and financial data sets </li><li>Assist with gathering requirements for the development of and updates to the Business Intelligence dashboard and School Budget Overview reports</li><li>Develop, prepare, and review operations and school reports to gain insight into business drivers, efficiencies, and data accuracies</li><li>Design, enhance, and report performance management dashboards, employee scorecards, and reports on a weekly and monthly basis</li><li>Oversee service delivery data (call and ticket performance metrics) for all call center functions, anticipating customer needs, actively monitoring and reporting on customer feedback and concerns to Central Office leadership</li><li>Track satisfaction among customers through various tools including ServiceNow and provide comprehensive reporting for the Office of Budget and Grants Management</li><li>Support inbound call traffic monitoring, maintaining call scripting, and call routing flows in the telephony system </li><li>Oversee the ServiceNow ticketing system, reporting, enhancements, and change management processes </li><li>Partner with OBGM team members to review data and conduct root cause analysis and investigate data quality issues to determine best practices for simplifying and streamlining processes and systems</li><li>Design and spearhead cross-functional projects to implement business solutions for Central Office and school customers</li><li>Identify opportunities and implement solutions for the improvement of content delivery to OBGM staff, principals, and school staff across the organization</li><li>Assist the Director of Training & Quality with the development of standard operating procedures</li><li>Partner with CPS departments to support internal staff and external stakeholder mass communications through various mediums such as data mail merges</li><li>Ensure data quality and integrity across Offices</li><li>Work with approved enterprise analytic tool sets. (SAS, SQL)</li><li>Support analytic project planning, design and implementation across a variety of topic areas</li><li>Compile, manipulate, and analyze data using appropriate statistical techniques</li><li>Communicate with a broad spectrum of stakeholders at varying levels</li><li>Participate in District's Data Analyst User Group</li><li>Perform other duties as assigned </li></ul> In order to be successful and achieve the above responsibilities, the Data Analyst must possess the following qualifications: Education Required: <ul><li>Bachelor's degree from an accredited college or university </li></ul> Experience Required: <ul><li>A minimum of two (2) years of professional experience in a relevant field and a role requiring data analysis skills is required</li><li>Experience with Google suite applications such as Sheets, Docs, LookerStudio and coding App Scripts is required</li><li>Experience with MS Office, in particular, MS Excel and macros, MS PowerPoint, and/or other presentation software is required</li><li>Experience writing code with data analytic tools (SAS, R, SPSS, STATA, etc) is required </li><li>Experience drafting ad hoc surveys, programming content into online survey platforms (Alchemer, Survey Monkey, Qualtrics, etc.), and presenting findings to stakeholders is preferred</li></ul> Other Requirements: <ul><li>Adhere to a set of guiding principles for analytic practice as established by the Data Governance Council</li></ul> Knowledge, Skills, and Abilities: <ul><li>Ability to use or learn SAS required</li><li>Exceptional organizational, communication (oral and written), and, database management, analytical, and problem-solving skills</li><li>Strong attention to detail and data quality assurance</li><li>Ability to deliver high-quality results in a fast-paced environment, respond immediately to multiple constituencies and meet established deadlines</li><li>Able to lead independently under general guidance and as part of a team</li><li>Ability to establish priorities and manage multiple activities while meeting established deadlines</li><li>Ability to build collaborative relationships with a variety of constituent groups, including external partners, to ensure the entire system operates in the most effective manner possible to support schools and principals</li><li>Flexibility to meet changing departmental needs and priorities</li><li>Ability to work on multiple projects simultaneously</li><li>Adheres to a high level of professionalism at all times across professional interactions (e.g.- meets deadlines, is responsive to communications and requests, etc.)</li><li>Ability to define problems, analyze data, and outline valid conclusions and action steps</li><li>Very strong communication skills (speaking, listening, and writing).</li><li>Ability to use available tools such as ServiceNow (customer ticketing system), Nice In-Contact (call center/telecom management systems) - ability to adapt quickly when new tools and systems are deployed</li></ul> Conditions of Employment As a condition of employment with the Chicago Public Schools (CPS), employees are required to: <ul><li>Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.</li><li>Be Fully Vaccinated Against COVID-19 - Unless approved for a medical or religious exemption, all employees are required to be up-to-date on COVID-19 vaccinations, including boosters, and to submit proof of vaccination to the district within 30 days of hire. "Up-to-date" on vaccination is defined as being at least two weeks past all primary vaccine doses and any applicable boosters.</li></ul>

Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments - student-centered, whole child, equity, academic excellence, community partnership, and continuous learning. The Office of Teaching and Learning (T&L) provides school administrators and teachers with the professional learning and resources needed to engage students in rich and rewarding learning experiences. The Office of T&L comprises various academic and support departments, which work collaboratively to support student growth and progress in meeting or exceeding state standards for academic excellence. Job Summary: As part of the T&L Business Operations and Data team, the Data Analyst will support a portfolio of Teaching and Learning departments in the collection, analysis, reporting, and interpretation of data to facilitate informed decision-making, identify trends, and to support the continuous improvement of T&L programs and services. The Data Analyst position is supported in part by a research grant from the Institute for Education Sciences (IES) in collaboration with the University of Chicago that is funded through fall 2025. In addition to portfolio-based work, this position will collaborate with the IES-funded Project Manager to complete work in support of the grant, which examines the ongoing implementation and outcomes of Skyline, the district's first digital PreK-12, standards, aligned, culturally responsive curriculum. The Data Analyst will collaborate with other T&L business operations and data team members and will report to the Data Manager. In addition to supporting portfolio data work, this position will also work in collaboration with the IES-funded Project Manager to complete grant-focused work. The Data Analyst will be held accountable for the following responsibilities: <ul><li>Proficiently analyze, manipulate and transform complex datasets from multiple sources using tools such as SQL, Python, or R to extract meaningful insights</li><li>Apply statistical techniques to analyze data distributions, correlations, and trends, contributing to the development of robust analytical models</li><li>Create and customize reports tailored to departmental needs, ensuring clarity and relevance in communicating key performance indicators</li><li>Utilize data visualization techniques to present findings in an easily digestible and visually compelling manner, aiding departmental stakeholders in understanding complex datasets</li><li>Identify trends and patterns in data, offering valuable insights to support strategic decision-making within the portfolio of departments</li><li>Conduct root cause analysis to uncover the underlying factors contributing to observed trends, providing valuable context for decision-makers</li><li>Follow established department and district-wide processes to ensure the quality, integrity and reliability of data used for analysis</li><li>Identify, address and resolve any discrepancies or issues related to data quality</li><li>Conduct ad hoc analyses as requested by departmental leadership to address specific questions or challenges</li><li>Compile, manipulate, and analyze data using appropriate statistical techniques</li><li>Participate in the District's Data Analyst User Group</li><li>Other duties as assigned </li></ul> Other Requirements: <ul><li>Must work with approved enterprise analytic toolsets (SAS or SQL)</li><li>Adhere to a set of guiding principles for analytic practice as established by the Data Governance Council</li></ul> In order to be successful and achieve the above responsibilities, the Data Analyst must possess the following qualifications: Education Required: <ul><li>Bachelor's degree from an accredited college or university is required; Focus in statistics, economics, or a related field requiring quantitative coursework, preferred.</li><li>Master's degree in a quantitative field of study (E.g., data science), preferred</li></ul> Experience Required: <ul><li>Minimum of two (2) years of professional experience in a relevant field and a role requiring data analysis skills, including experience writing code with data analytic tools (SAS, R, SPSS, STATA, etc) is required. Up to one (1) year of full-time, data-related internship experience may be considered against this requirement.</li><li>Minimum of one (1) year of the above professional experience may be considered in combination with a master's degree in a quantitative field of study (E.g., data science)</li><li>Minimum of one (1) year of experience with educational research, preferred</li></ul> Knowledge, Skills, and Abilities: <ul><li>Ability to use or learn SAS or SQL</li><li>Advanced knowledge of Excel and Google Workspace (G Suite) applications</li><li>Exceptional organizational, communication (verbal and written), and problem-solving skills</li><li>Strong attention to detail and data quality assurance</li><li>Ability to deliver high-quality results in a fast-paced environment, respond promptly to multiple constituencies and meet established deadlines</li><li>Capable of success both working independently with general guidance and as a collaborative member of a team</li><li>Capable of coordinating efforts and facilitating collaboration with a variety of individuals whose priorities may differ</li><li>Ability to establish priorities and effectively manage time to complete multiple activities or projects concurrently</li><li>Ability to work in a cross-functional team with technical and non-technical personnel from a variety of departments</li><li>Ability to probe and derive the correct technical requirements from a non-technical customer for a particular data-related question</li><li>Flexibility to meet changing departmental needs and priorities</li><li>Up-to-date knowledge of industry trends, best practices, and emerging technologies in data analysis</li><li>Capable of adhering to a high level of professionalism at all times across professional interactions </li></ul> Conditions of Employment As a condition of employment with the Chicago Public Schools (CPS), employees are required to: <ul><li>Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.</li><li>Be Fully Vaccinated Against COVID-19 - Unless approved for a medical or religious exemption, all employees are required to be up-to-date on COVID-19 vaccinations, including boosters, and to submit proof of vaccination to the district within 30 days of hire. "Up-to-date" on vaccination is defined as being at least two weeks past all primary vaccine doses and any applicable boosters. </li></ul>

Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments - student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.The Office of Budget and Grants Management (OBGM) supports the strategic utilization of all resources, aligning them to district priorities by spearheading CPS' financial strategy to support effective budget planning and maximizing available funds.Job Summary:Reporting to the Director of Training & Quality, the Data Analyst will support the School Resource Strategy (SRS) team within OBGM with creation of reports and budget tracking tools and metrics used in assisting school Principals and Network Chiefs in evaluating budgets, formulating strategic priorities, and maximizing resources. The Data Analyst will also be responsible for analyzing complex data sets and to identify opportunities to simplify and refine business systems and processes through the development of reports.The Data Analyst will be held accountable for the following responsibilities:Work closely with the Director of Training & Quality to manage the performance of OBGM, including strategic planning, creating performance metrics, and goal settingWork in the Oracle system to pull and analyze budget and financial data setsAssist with gathering requirements for the development of and updates to the Business Intelligence dashboard and School Budget Overview reportsDevelop, prepare, and review operations and school reports to gain insight into business drivers, efficiencies, and data accuraciesDesign, enhance, and report performance management dashboards, employee scorecards, and reports on a weekly and monthly basisOversee service delivery data (call and ticket performance metrics) for all call center functions, anticipating customer needs, actively monitoring and reporting on customer feedback and concerns to Central Office leadershipTrack satisfaction among customers through various tools including ServiceNow and provide comprehensive reporting for the Office of Budget and Grants ManagementSupport inbound call traffic monitoring, maintaining call scripting, and call routing flows in the telephony systemOversee the ServiceNow ticketing system, reporting, enhancements, and change management processesPartner with OBGM team members to review data and conduct root cause analysis and investigate data quality issues to determine best practices for simplifying and streamlining processes and systemsDesign and spearhead cross-functional projects to implement business solutions for Central Office and school customersIdentify opportunities and implement solutions for the improvement of content delivery to OBGM staff, principals, and school staff across the organizationAssist the Director of Training & Quality with the development of standard operating proceduresPartner with CPS departments to support internal staff and external stakeholder mass communications through various mediums such as data mail mergesEnsure data quality and integrity across OfficesWork with approved enterprise analytic tool sets. (SAS, SQL)Support analytic project planning, design and implementation across a variety of topic areasCompile, manipulate, and analyze data using appropriate statistical techniquesCommunicate with a broad spectrum of stakeholders at varying levelsParticipate in District's Data Analyst User GroupPerform other duties as assignedIn order to be successful and achieve the above responsibilities, the Data Analyst must possess the following qualifications:Education Required:Bachelor's degree from an accredited college or universityExperience Required:A minimum of two (2) years of professional experience in a relevant field and a role requiring data analysis skills is requiredExperience with Google suite applications such as Sheets, Docs, LookerStudio and coding App Scripts is requiredExperience with MS Office, in particular, MS Excel and macros, MS PowerPoint, and/or other presentation software is requiredExperience writing code with data analytic tools (SAS, R, SPSS, STATA, etc) is requiredExperience drafting ad hoc surveys, programming content into online survey platforms (Alchemer, Survey Monkey, Qualtrics, etc.), and presenting findings to stakeholders is preferredOther Requirements:Adhere to a set of guiding principles for analytic practice as established by the Data Governance CouncilKnowledge, Skills, and Abilities:Ability to use or learn SAS requiredExceptional organizational, communication (oral and written), and, database management, analytical, and problem-solving skillsStrong attention to detail and data quality assuranceAbility to deliver high-quality results in a fast-paced environment, respond immediately to multiple constituencies and meet established deadlinesAble to lead independently under general guidance and as part of a teamAbility to establish priorities and manage multiple activities while meeting established deadlinesAbility to build collaborative relationships with a variety of constituent groups, including external partners, to ensure the entire system operates in the most effective manner possible to support schools and principalsFlexibility to meet changing departmental needs and prioritiesAbility to work on multiple projects simultaneouslyAdheres to a high level of professionalism at all times across professional interactions (e.g.- meets deadlines, is responsive to communications and requests, etc.)Ability to define problems, analyze data, and outline valid conclusions and action stepsVery strong communication skills (speaking, listening, and writing).Ability to use available tools such as ServiceNow (customer ticketing system), Nice In-Contact (call center/telecom management systems) - ability to adapt quickly when new tools and systems are deployedConditions of EmploymentAs a condition of employment with the Chicago Public Schools (CPS), employees are required to:Establish/Maintain Chicago Residency -Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.Be Fully Vaccinated Against COVID-19 -Unless approved for a medical or religious exemption, all employees are required to be up-to-date on COVID-19 vaccinations, including boosters, and to submit proof of vaccination to the district within 30 days of hire. 'Up-to-date' on vaccination is defined as being at least two weeks past all primary vaccine doses and any applicable boosters.#J-18808-Ljbffrby Jobble

Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments - student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.The Office of Teaching and Learning (T&L) provides school administrators and teachers with the professional learning and resources needed to engage students in rich and rewarding learning experiences. The Office of T&L comprises various academic and support departments, which work collaboratively to support student growth and progress in meeting or exceeding state standards for academic excellence.Job Summary:As part of the T&L Business Operations and Data team, the Data Analyst will support a portfolio of Teaching and Learning departments in the collection, analysis, reporting, and interpretation of data to facilitate informed decision-making, identify trends, and to support the continuous improvement of T&L programs and services.The Data Analyst position is supported in part by a research grant from the Institute for Education Sciences (IES) in collaboration with the University of Chicago that is funded through fall 2025. In addition to portfolio-based work, this position will collaborate with the IES-funded Project Manager to complete work in support of the grant, which examines the ongoing implementation and outcomes of Skyline, the district's first digital PreK-12, standards, aligned, culturally responsive curriculum.The Data Analyst will collaborate with other T&L business operations and data team members and will report to the Data Manager. In addition to supporting portfolio data work, this position will also work in collaboration with the IES-funded Project Manager to complete grant-focused work.The Data Analyst will be held accountable for the following responsibilities:Proficiently analyze, manipulate and transform complex datasets from multiple sources using tools such as SQL, Python, or R to extract meaningful insightsApply statistical techniques to analyze data distributions, correlations, and trends, contributing to the development of robust analytical modelsCreate and customize reports tailored to departmental needs, ensuring clarity and relevance in communicating key performance indicatorsUtilize data visualization techniques to present findings in an easily digestible and visually compelling manner, aiding departmental stakeholders in understanding complex datasetsIdentify trends and patterns in data, offering valuable insights to support strategic decision-making within the portfolio of departmentsConduct root cause analysis to uncover the underlying factors contributing to observed trends, providing valuable context for decision-makersFollow established department and district-wide processes to ensure the quality, integrity and reliability of data used for analysisIdentify, address and resolve any discrepancies or issues related to data qualityConduct ad hoc analyses as requested by departmental leadership to address specific questions or challengesCompile, manipulate, and analyze data using appropriate statistical techniquesParticipate in the District's Data Analyst User GroupOther duties as assignedOther Requirements:Must work with approved enterprise analytic toolsets (SAS or SQL)Adhere to a set of guiding principles for analytic practice as established by the Data Governance CouncilIn order to be successful and achieve the above responsibilities, the Data Analyst must possess the following qualifications:Education Required:Bachelor's degree from an accredited college or university is required; Focus in statistics, economics, or a related field requiring quantitative coursework, preferred.Master's degree in a quantitative field of study (E.g., data science), preferredExperience Required:Minimum of two (2) years of professional experience in a relevant field and a role requiring data analysis skills, including experience writing code with data analytic tools (SAS, R, SPSS, STATA, etc) is required. Up to one (1) year of full-time, data-related internship experience may be considered against this requirement.Minimum of one (1) year of the above professional experience may be considered in combination with a master's degree in a quantitative field of study (E.g., data science)Minimum of one (1) year of experience with educational research, preferredKnowledge, Skills, and Abilities:Ability to use or learn SAS or SQLAdvanced knowledge of Excel and Google Workspace (G Suite) applicationsExceptional organizational, communication (verbal and written), and problem-solving skillsStrong attention to detail and data quality assuranceAbility to deliver high-quality results in a fast-paced environment, respond promptly to multiple constituencies and meet established deadlinesCapable of success both working independently with general guidance and as a collaborative member of a teamCapable of coordinating efforts and facilitating collaboration with a variety of individuals whose priorities may differAbility to establish priorities and effectively manage time to complete multiple activities or projects concurrentlyAbility to work in a cross-functional team with technical and non-technical personnel from a variety of departmentsAbility to probe and derive the correct technical requirements from a non-technical customer for a particular data-related questionFlexibility to meet changing departmental needs and prioritiesUp-to-date knowledge of industry trends, best practices, and emerging technologies in data analysisCapable of adhering to a high level of professionalism at all times across professional interactionsConditions of EmploymentAs a condition of employment with the Chicago Public Schools (CPS), employees are required to:Establish/Maintain Chicago Residency -Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.Be Fully Vaccinated Against COVID-19 -Unless approved for a medical or religious exemption, all employees are required to be up-to-date on COVID-19 vaccinations, including boosters, and to submit proof of vaccination to the district within 30 days of hire. 'Up-to-date' on vaccination is defined as being at least two weeks past all primary vaccine doses and any applicable boosters.#J-18808-Ljbffrby Jobble

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